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Billing for one-time service

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Billing for one-time service

I just paid a substantial bill that included an unusual one-time purchase for MLB.  I don't know what it is and have no one on my account who would make such a purchase.  I need either a credit or a refund. Please send confirmation.

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Official Employee

Re: Billing for one-time service

Hi ther, anw48. 

 

I can try to pull up what TV box and when it was ordered through our system. I want to help. Can you please private message me your full name? Thank you for posting to our forums and for being a valued customer. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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