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Billing/customer service

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Billing/customer service

Recently my life has changed and now all i get is my small disabillty.since then my bill has been a month behind.do i need to pay all of what i owe before downgrading service to internet only??
Official Employee

Re: Billing/customer service

Hi Robert-0088, I can help review internet only promotions with you, please send me a private message with your full name to begin.

 

Thank you 


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Official Employee

Re: Billing/customer service

Hi Robert-0088,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!