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Billing concern after promotional period

Regular Visitor

Billing concern after promotional period

I am just curious, after having my internet bill increase more that two fold, if there are any options for decreasing this bill.  Autopay ($5 decrease?), veteran, even less speed.

Bronze Problem Solver

Re: Billing concern after promotional period

Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Bronze Problem Solver

Re: Billing concern after promotional period

stuquack -- Thank you for using the Xfinity Forums to get a better promotion and I'm happy I was able to get you a better deal. Also, thank you for being a valued Comcast customer and if you need any further help going forward please reach out to us, we are always here to assist.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!