I had my billing name and address corrected but the old information still reflects on pdf versions of the bill. How do I get this corrected?
How long ago did you make the correction? The information on the billing statement pdf won't update until the new bill is generated.
Welcome to our community, ebwebjo! I can check your account in our billing system and confirm if the change was made or not. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement. Click on my name ComcastElla, then click Send a message.
@ebwebjo - I replied back, thank you!
@ebwebjo - Your new statement should be available tomorrow. You will see the correct name spelling. Please let me know if you have any questions.