Thank you for using the Xfinity Forums. I can understand why unexpected charges may be surprising. I can help figure out where the price increase came from. In order to do so, can you please send me a private message with your first and last name? To send a private message click on my name "ComcastChe", then click send a message.
Thank you for using the Xfinity Forum. If you have any other questions regarding your services, feel free to reach out. Thank you for being the BEST part of Comcast, take care.