I was told in September that my bill would be $127 for a year. The customer service agent was nice, a local man from metro Detroit area. This month my bill went up to $164 and all I added was a $4.99 sports channel. I have called customer service twice and get people in the Phillipines. I’m ready to cancel my phone, internet and cable if my bill does not return to what I was promised. I have been a customer for over 20 years.
It sounds like to review your account and help address your billing concerns. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the account number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.