Why do I get billed twice every month. I’ve complained but no results. I stopped paying one bill and that didn’t work. When I try to put the same email account it won’t take it. I’m owed a lot of money from all the double billing. I need someone to fix this NOW.
I am not an employee and they have never answer. They just keep charging double.
No one said you were an employee. That said that I have notified a Corporate Employee of your issue, and that they will respond here.
Thank you for using the Xfinity Forum to bring this to our attention! This is definitely something we take seriously. I'd like to chat with you in a private message so I can investigate and help make this right for you moving forward.
To send a private message, click on "ComcastChe" and then click send a message. In the body of your message, please include your first and last name, and the numbers associated with your street address to ensure I'm looking at the correct account.