Community Forum

Billed for no service

New Poster

Billed for no service

My cable was knocked out by hurricane Michael. My home has been vacant since the storm. I had contacted Comcast about the situation and they put my service on vacation or something. I sign in tonight at my evacuation location and am prompted to pay over $700 to bring my account current. What is going on?!

Regular Visitor

Re: Billed for no service

Did they fix this yet?