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Bill

New Poster

Bill

I just want to find out why are you guys charging me $45 when one of ur representatives said that I was going to pay less than that and he said if I buy my own modem I was going to pay less and now you guys are charging me $45 when i was paying $30
Bronze Problem Solver

Re: Bill

When they tell you the price, they don't include taxes and fees.  They differ between regions.  So your base price might be lower, but you could be incurring additional tax and fees.  Have you compared an old bill with the new one to see where the additional charges come in?

 

 

Official Employee

Re: Bill

 

Victor9, 

Welcome_to_Post is correct: 

 

 

When they tell you the price, they don't include taxes and fees.  They differ between regions.  So your base price might be lower, but you could be incurring additional tax and fees.  Have you compared an old bill with the new one to see where the additional charges come in?

Let's take a closer look. Please send me a private message with your full name, address, and phone number tied to your residential services for help.

 

KenF