Hi there, @Ren_mariee! I want to make you were helped.
If not, Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
Thank you so much for being valued loyal customer over the last 3 years!
I can’t get through to them about it! My bill went up since last month! I’m about done with Comcast!!! I never had a problem with dish besides having terrible internet! If I had problems, they fixed it and made it right! This is crazy!!!! Very upset!!!!!!!!!
It sounds as though your promotion has expired. Compare this billing statement with the last couple of statements and also read the notes in the notice section of your bill for important information about increases and other changes to your service.