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Bill shows i'm paying for 300mbit twice.

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Bill shows i'm paying for 300mbit twice.

According to my bill my plan includes Blast 300 but then i'm being charged an additional $20 for Extreme 300.    I believe it was 150 when I signed up 3 years ago and upgraded it 2 years ago.   But it looks like the package was upgraded to include 300 now.     Or am I missing something?

 

Service Package Manage Plan

Digital Preferred 220+ Channels

Blast!® Internet Download speeds up to 300 Mbps

XFINITY Voice Unlimited US & Int'l Calling

 

ADDITIONAL SERVICES

Extreme 300

$20.00

 
Official Employee

Re: Bill shows i'm paying for 300mbit twice.

Hi Artur314, I would like to review services on your account. Please send me a private message with your full name to begin.

 

Thank you 


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Official Employee

Re: Bill shows i'm paying for 300mbit twice.

Hi Artur314,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!