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Bill just went up! Please help

Frequent Visitor

Bill just went up! Please help

Someone from customer service please contact me.  My bill just went up to $74.95 

My previous bills have been 49.99.  Please help me get my bill back down to where it was.  If I have to pay more than $49.99 I will just go to Fios. 

Frequent Visitor

Re: Bill just went up! Please help

Do comcast reps respond on here anymore?

New Poster

Re: Bill just went up! Please help

@jasonhgross Good luck, I just spent over an hour on the phone with customer service, talked to 4 different people, all for them to tell me they would do absolutely nothing. Be glad its only about $25. The rep who signed me up at walmart flat out lied to me about data limits/costs. They have gotten me for $160, I called, they said the issue was fixed, I paid the 160 and now my regular bill is up by $190. I will NEVER renew with these guys again. I would cancel now if I could afford the fee.