Hi, my bill should be zero dollars, as it was last month, but its trying to charge me $150 plus. My service is frozen and off, which is why its zero last month, and should be still. Correct the error or I will dispute with the bank for a refund and cancel CC. I tried to call, but unable to speak to an agent.
I want to help you out by looking into your bill. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.