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Bill is higher all of a sudden

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Bill is higher all of a sudden

Hello,

Our bill was lowered last month. Now all of a sudden we are being charged for more tv's! We have the same as last month.

I want our bill lowered for the same as last month! This is the 2nd time that your company has done this! 

Our bill was finally lowered and all of a sudden you just raise it.

Correct this