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Bill inreased

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Bill inreased

My bill as increased close to 30 dollars and I don’t see why
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Re: Bill inreased

You should read my message, happened to me too. Everyone should protest this since it is not just you and I.

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New Poster

Re: Bill inreased

Im new here so not sure how to post. Mine just did the same thing. I got my account as a promo last april at $95. By nov up to $105. Last mo it was still $105. This month $125. Also not sure why
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Re: Bill inreased

MInce did as well. Last year, I called as soon as it raised, and I was told there would be a promotion in two weeks. I wated and called. No promotion. I finally had to come here to get service. I was ready to cancel. I got a new promotion, but not until I already had paid about $150 more than I would have duing the three months my bill was higher. I have internet only, and my normal bill was $49.99.

 

I should have used that $150 and bought a modem for FIOS and then switched. The  reasons I didn't was that, I like being loyal to a company, and Xfinity worked. I also need to install a new ciruit downstairs for a new outlet where the service will be, and with the travel I was doing,  I didn;t have time to do it. 

 

This year, I took their advice, and before the price was increased, I tried to contact them but could not get through, so I came here, on April 17, then again later, and then again, I have received no response, and my bill is higher now. I am looking for a FIOS modem now, and will be getting the basement ready for the FIOS instalation. 

 

Good luck. Once I move to FIOS, I sincerely doubt I will ever come back to Xfinity. They have made it clear they don't want to keep loyal customers.