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Bill increased after changing to cheaper plan???

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Bill increased after changing to cheaper plan???

I moved to a cheaper internet only plan that is $45 per month.  When I go to my plan details it does show $45.  My last month's bill was $54.

 

And for some weird reason my bill for this month is showing $69.95!!!  What is this? How come my bill increased insead of decreasing? it went even beyond my previous bills!  And I am not able to talk to any representative, chatbot is useless.

 

Thank goodness I checked bill even though I have auto pay set up.