I have just received a bill which is shockingly around $20 more than my usual bill. I don't think that during pandemic it's fair to increase the bill for more than 25%. I wondr if there is a way to fix this?
Hello kinet3k. Thank you for creating a post on our Forum. It sounds like you may have had a promotional discount period come to an end. I can help review your account to determine if there are any lower cost options available. I have received your private message and will be replying shortly.
Please be reminded that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines.