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Bill about to go up; who do I contact?

Regular Visitor

Bill about to go up; who do I contact?

My bill is about to go up to pay for services I don't really want or need. Why doesn't Comcast offer a scaled-down package for people like me who watch basic TV and don't care for any premium channels?

Official Employee

Re: Bill about to go up; who do I contact?

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
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