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Bill Increase

New Poster

Bill Increase

My Bill increased by $25.00 from last month. Why did this happen. I relay on the interenet to work from home and don't understand the increase. We only had service at this location for 6 months. Why are they increasing the cost of service during stay at home order. Can't get an answer by phone or chat. Very frustrating. 

Official Employee

Re: Bill Increase

Hi there, @BeaAnnL


I want to help improve your experience. I am here to help you with your bill. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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