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Being charged .10 for 50mgb overage Why

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New Poster

Being charged .10 for 50mgb overage Why

Why am I being charged $with 40.00 for WiFi overage
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Expert

Re: Being charged .10 for 50mgb overage Why


@Debbie12 wrote:
Why am I being charged $with 40.00 for WiFi overage

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

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Official Employee

Re: Being charged .10 for 50mgb overage Why

Hi there!

 

This may be due to the charges coming before we announced the COVID 19 unlimited data for 60 days. I can take a look into your bill and account and double-check. Thank you for reaching out to us for help. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!