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BILLING

New Poster

BILLING

RAISE IN MY BILL WHY HAVE I BEEN RAISED IN MY BILL 3 TIMES IN 3 MONTHS

New Poster

Re: BILLING


@marddish wrote:

RAISE IN MY BILL WHY HAVE I BEEN RAISED IN MY BILL 3 TIMES IN 3 MONTHS


 

Official Employee

Re: BILLING

Hi marddish. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with reviewing your account and billing statement in order to determine why your rate has changed. Sudden increases in fees are usually at the end of a promotional/ discount period. Please reach out to me via private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: BILLING

Hi marddish. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!