Hi marddish. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with reviewing your account and billing statement in order to determine why your rate has changed. Sudden increases in fees are usually at the end of a promotional/ discount period. Please reach out to me via private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.