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BILL: $5000 - is there a decimal missing?

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New Poster

BILL: $5000 - is there a decimal missing?

I looked at my account and my bill for next month is $5000. The obvious thought is there is simly a decimal missing, except decimals are there for every other monetary value. So I am wondering. Why is my bill $5000.  

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Expert

Re: BILL: $5000 - is there a decimal missing?

@REBECCA2020 

Your issue has been escalated to the Comcast Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
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Official Employee

Re: BILL: $5000 - is there a decimal missing?

Hello, REBECCA2020! Welcome to the Xfinity Forums. I agree, $5000 seems pretty extreme at any point and I would be worried if I saw that too. I would love to look into this with you and clear up any questions/concerns and ensure your account is correct. Please send me a private message with your first and last name, as well as your service address so I can assist.

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!