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Automatic payments

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Automatic payments

Comcast pulled payment from my bank account. I’ve never set up automatic payments. It brought my bank account into the negative. I had to shuffle money around. I checked my account and sure enough it was on. I turned it off. Then I decided to see if I did it on accident, seems pretty impossible since you have to go through a few hoops and agree to comcast terms to turn it on. Not easily done by accident. Has this happened to anyone? I’m terrified that it will happen again. Been a customer for over a decade and never turned this on.