Go to https://customer.xfinity.com/#/settings/bill/ecobill and sign in to your account using your Xfinity username and password.
Toggle EcoBill to the OFF position.
Hope this helps! -TheMasterTech
Hi Dantelopesnb. Following the instructions provided by TheMasterTech will work. If you still need assistance removing Autopay, I can help. If needed, please reach out to me via private message and include your full name, service address, and account number so I can assist you.