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Adding Name to Bill

New Poster

Adding Name to Bill

Hi, I need my name on the Xfinity bill for my house as proof of residence. My roomate just added me as a unrestricted secondary user on her account. Will my name automatically appear on the next bill or do I need to do something else?


Official Employee

Re: Adding Name to Bill

Hi there, will2020. 


Thank you for reaching out to our team over here on the forums. 


When it comes to authorized users, you are allowed to makes changes to the services and other features that help you manage the account, but your name will not appear on the bill. The Account holder's name would be the only one that does. 


If you have any questions about this, please let me know. 


I hope you have a fantastic weekend. Thank you for being a part of our Comcast Community. 


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