I've a couple of questions for the Xfinity support (whenever you guys can find the time).
Both are tied to each other in a way which is why I'm not using the website to do this myself. Namely I'm wondering if I add on the unlimited data service to my account would that change the current promotion that I've going? I mean I know bill will be more, but I'm worried that if I do it myself my promotion would end (as that sometimes happens when customers change services). Additionally I'm unsure how long I have left as far as the current promotion goes. I used to have a note on my bill saying “month x of x” but I can’t seem to find it now. So I was hoping that I can extend the promotion (I believe it was a 2 year contract for lower price) also at this time.
Thanks for your assistance in advance.
Hi there @AcidGlow.
I can help look into your account and see what promotions I have available. We can look into adding the Unlimited Data too! I use that service on my account too! 🙂
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
Just wanted to say my bill stopped telling me when my promo expired too. Found out when a bill arrived that was $50 higher. NOT happy. I couldn't even find it logged into my account. Think they should list the ever month.