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A really bad experience with Customer Solutions.

Regular Visitor

A really bad experience with Customer Solutions.

I stopped into an Xfinity store and asked them about reducing my bill.

They gave me a price a little lower than I was paying but said I should contact Customer Solutions to see if they could do better.

I called and was quoted a price HIGHER than I was paying.

Told me that is the best that I could do even if I went to an Xfinity Store.

Nothing like being told you are lying.

I feel like they just slapped me in the face and kicked me.

I am so angry I am considering cancelling everything.