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$5 Ipad charge

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$5 Ipad charge

Greetings,

I have the triple play and tried to order the $5 for 24 months ipad, but found out my account is on a bulk contract so I couldn't get the ipad. 

 

But... today, I got a bill that says they are charging me $5 a month for the ipad. I am afraid to make a phone call - they might add more to it!

 

Any Comcast folks out there that can help me?

Thanks,

Carol

Expert

Re: $5 Ipad charge

Hi @ctilden

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: $5 Ipad charge

Hi @ctilden, 

 

I can review your account to help address your concerns. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 

 

To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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