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4 year long harassment

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4 year long harassment

I have been told BY Comcast that I have NO unpaid fees for past residence service NOR equipment, yet I continue to get collections agencies trying to collect money on behalf of Comcast! I just received a new letter of harassment from AFNI today! I want this to stop. NO ONE at Comcast will help me and I’ve had it up to here! I’m going to take drastic measures next.
Expert

Re: 4 year long harassment

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: 4 year long harassment

Hi mkasat, I can help reviewing this further for you.  Please send me a private message with your account information (your name, address and account number).

 

Thank you