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19.99 promo

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19.99 promo

This great agent told me my bill would only BE ERAISED  10.00 if i added this new feature with faster internet and I asked her numerous times, SO MY BILL WILL ONLY GO UP $10.00 SHE SAID YES. LOOK AT MY BILL NOW WENT FROM PAYING $20.00 TOO $61.00 AND NOW NOBODY IS TAKING ANY RESPONSIBILITIES FOR THESE ACTIONS AND THEY DOTN WANT TO CHANGE MY ACCOUNT BACK TO MY PRO RATED PLAN

Official Employee

Re: 19.99 promo

Silencio1986, I understand how alarming it must be to see a large increase in your bill. I'd be happy to take a look at this further with you. Please send me a PM with your first and last name to get started! 

I am an Official Comcast Employee.
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