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xfinity tv app

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xfinity tv app

I moved recently to another state, and all of our tvs and wifi has been set up. however, when I go to my xfinity tv app to watch a recording in my home, because I just want to watch it on a smaller device, the recordings tab isn't there. I have clicked the "for you" tab but it says there is nothing. but I have many recordings on my tv. I have tried everything please please help me!!!

Official Employee

Re: xfinity tv app

It's possiblre that where you live now doesn't have cloud DVR service or it does and was never activated on your account. Call 877-896-8678 to verify one way or the other.
Official Employee
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Re: xfinity tv app