Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
For rules created on the mobile app -
Some rules work, some do not...
Rules to automatically arm or disarm DO work.
Rules to notify when disarmed DO work.
Rules to notify (by any means) that a door or window opens, or remains open, do NOTHING.
Rules created on the web portal all DO work.
Solved! Go to Solution.
Thanks for taking the time to reach out & let us know. I was able to pull up your account information & share with the appropriate team to investigate. I will reach back out when I have more information.