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problemS

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problemS

1. It's 7am on thanksgiving day and I tried to disarm the alarm that was set previous night. It's showed already disarmed. Looked at the history and it was disarmed at eight am. An hour in the future ??? It's all in the history you guys can pulled it. I Opened the door and all break loose. Alarmed went off!<BR />2. It's 8pm. All system engaged and an hour later pulled up the apps and showed front door was opened. While the door was still locked. Had to open and close to reset signal.<BR />3. It's 1030pm and apps said 'disconnected'. Reset modem and router and reset touchscreen. Now apps still showing 32551 and disconnected. Ok the phone for thirty minutes andcan't speak to a live person. <BR /><BR /><BR /> Solution?