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iPhone 6 Plus, iOS 10.2:
When I send an email to my xfinity account from the xfinity Connect app, most emojis in the received email display as question marks on the phone when read in the Connect app. They also display as question marks in the preview line of the email in my Connect Inbox.
They also display as question marks in the received email read in my xfinity account in both Chrome or Safari on the phone.
They also display as question marks in the Connect Sent folder.
However, the same email sent from Connect to my Gmail account displays the emojis correctly in the Gmail app on the same phone.
The emojis display correctly in email read in my xfinity account in desktop Chrome.
Sending emojis from the iOS Gmail app to the xfinity account: now they show up correctly in the preview line in the Connect Inbox, but as question marks in the opened message.
In the Gmail app, the message sent from Gmail show emojis correctly in both the preview line and the opened message.
So iOS Connect can't read most emojis sent from iOS Connect, even though other apps can read emojis sent from iOS Connect; and Connect can't display most emojis sent from iOS Gmail in the message body.
Is this a known issue?
Seeing this too. Someone sends me a e-mail with an emoji and ?? shows instead on my iPhone.
This app is buggy. Going back to Apple's default mail app (a storage hog) is not an option.
I would love to know where this app's support is located. I have a pretty good idea it is on the other side of the world.