Community Forum

home mobile app not working

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

home mobile app not working

App takes forever to load, then half the time I get a trouble signing you in message, which comes and goes without me changing my login info. When comcast does let me in, half the time I can't arm or disarm the system or view the camera. This app is completely unreliable and pretty much worthless.
Official Employee

Re: home mobile app not working

Hi dawnmarie01 -

 

We are aware of an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal. Our engineers have been and continue to actively work on this issue. When resolved, App & Portal functionality will be restored & nothing will be needed to be done on your end. I will provide updates to the pinned message at the top of this forum as they become available. I apologize for the inconvenience and thank you for your patience.


 

Thanks, 


 

Rachel