Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
One chat, one call and still not working.
Something's not right here
We are having trouble adding this device to your account. Please call 1-800-XFINITY and mention error 11700.
(Error ftde.provision.11700: Error)
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.