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error 11101 on app

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error 11101 on app

What is it with comcast seems like always a problem.  I have been having problems with the home app and error 11101.  What is the since of having and paying for something if it doesn't work.  Any suggestions?

Official Employee

Re: error 11101 on app

Hi Gardner-512 -- 

 

I pulled up your account & opened up a ticket on your behalf.  A tech should reach out to you directly for troubleshooting.

 

Thanks!

 

Rachel