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camera view last on 10 seconds

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camera view last on 10 seconds

Hello, when veiwing the cameras through the Xfinity Home app, the veiwing period Live only last 10 seconds then mobile phone screen goes BLack

 

Official Employee

Re: camera view last on 10 seconds

Hi Drey809502 - 

 

Could you tell me if you are able to view your cameras successfully on the touch screen or on the subscriber portal online?

 

Thanks!

 

Rachel