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app wont load

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Frequent Visitor

app wont load

cannot log on with my phone and tablet. and when I chk the account app. the home portal access says no equipment set up
Official Employee

Re: app wont load

Hi ceg1013 - 


We're currently experiencing an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers are actively working on restoring full App & Portal functionality.  I am adding your name and account to a ticket to confirm your issue is resolved once we've issued a fix.  I will provide updates as they are available.  I apologize for the inconvenience and thank you for your patience.
 
 
Thanks, 
 
Rachel

Frequent Visitor

Re: app wont load

Thanks I appreciate it