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accessing my service on to go

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accessing my service on to go

I  can not access my service  on  smartphone   any where.

Official Employee

Re: accessing my service on to go

Hi DaniSaliNaLydu -- 


I pulled up your account and do not see active Xfinity Home service.  You must be an active subscriber of Xfinity Home to use the Xfinity Home app.  Could you tell me what you are looking to accomplish, so I might point you to the correct app?