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Xfinity home

I used to have xfinity home on my tablet.  It went away.  Tried to download again and now says its not compatible with my samsung gt n8013  any resolve

Official Employee

Re: Xfinity home

Hi samples04. I can help with the XFINITY Home app not working. 

 

Have you been able to verify your Samsung device fits the requirements for this app?

 

Here are two links to the Android requirements:

 

https://www.xfinity.com/support/home-security/download-xfinity-home-security-iphone-app/

 

https://play.google.com/store/apps/details?id=com.comcast&hl=en

Official Employee

Re: Xfinity home

samples04 -- 

 

Thanks for reaching out!  I pulled up your account, but do not see active Xfinity Home security service.  Are you a current subscriber of this service? 

 

Thanks!

 

Rachel