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Xfinity home security

iPhone5 : I'm getting error message 13502 and can't open ap. it worked earlier today
Official Employee

Re: Xfinity home security

Hi Sandyyyyy1618 


We're currently experiencing an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers are actively working on restoring full App & Portal functionality.  I am adding your name and account to a ticket to confirm your issue is resolved once we've issued a fix.  I will provide updates as they are available.  I apologize for the inconvenience and thank you for your patience.
 
 
Thanks, 
 
Rachel