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Regular Visitor

Xfinity home app error

When I open the app I get two errors 43999 it is highly frustrating to pay so much for something that does not work correctly. Please help.
Official Employee

Re: Xfinity home app error

Hi Marqjohnson - 

 

To help, I need additional information from you.  I'm Private Messaging you.

 

Thanks,

 

Rachel

Frequent Visitor

Re: Xfinity home app error

I get the same error. The comcastcares on Twitter can't seem to figure it out.
New Poster

Re: Xfinity home app error

I had to change my log in email to a comcast.net email address and it started working again.
Official Employee

Re: Xfinity home app error

Hi stape2000 - 

 

I need to private message you for more information.

 

Thanks,

 

Rachel