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Xfinity Home Mobile app failing

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Xfinity Home Mobile app failing

Getting multiple error codes with Xfinity Home app. Uninstalling and reinstalling does not work. Error code changes each time we try setting our alarm for last 2 days. What's going on?

Official Employee

Re: Xfinity Home Mobile app failing

Hi wnzchillin -

 

We are aware of an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers have been and continue to actively work on this issue. When resolved, App & Portal functionality will be restored & nothing will be needed to be done on your end.  I will provide updates to the pinned message at the top of this thread as they become available.  I apologize for the inconvenience and thank you for your patience.

 

Thanks,

 

Rachel