Xfinity plant
Community Forum
Xfinity globe

XH App and Web Portal access

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Official Employee

XH App and Web Portal access

We’re currently experiencing an issue with the Xfinity Home service that is impacting the mobile applications and subscriber portal.  Users may find that they are not able to perform activities within the application.  We are working to restore service as soon as possible and will provide an update once we have the issue resolved.

Official Employee

Re: XH App and Web Portal access

We believe to have found the source of the recent issues.  I am checking back into accounts that posted during this period & following up with any customers who are still experiencing issues.

 

Thanks,

 

Rachel