T4540! We appreciate your feedback. In regards to you accessing WiFi, I'm not sure if you knew this or not, but we do offer something called XFINITY WiFi Access Passes that will allow you to access our hotspots. Access to the hotspots is offered at no additional charge to all XFINITY Mobile customers as well as XFINITY Internet customers who subscribe to packages that include speeds of 25 Mbps or higher. For users who don't subscribe to XFINITY Mobile or to an eligible XFINITY Internet package, hourly, daily, weekly and monthly XFINITY WiFi Access Passes are available for purchase. If you would like additional information, please send me a private message by clicking on my name, "ComcastChe" then click private message me.
In the body of this message please verify the first and last name of the account holder, and the street address associated with your services.