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Stream Tv app : not downloading from DVR

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New Poster

Stream Tv app : not downloading from DVR

I try to download shows, some get between 70-95% downloaded and then just restart. I've tried resetting my iPad, reinstalling the app and still nothing works. Anyone have any idea how I can resolve this?

Expert

Re: Stream Tv app : not downloading from DVR


JM0517 wrote:

I try to download shows, some get between 70-95% downloaded and then just restart. I've tried resetting my iPad, reinstalling the app and still nothing works. Anyone have any idea how I can resolve this?


can you watch the same recording on the iPad and it runs through to the end without interruption?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Stream Tv app : not downloading from DVR

I can watch with no interruption

Expert

Re: Stream Tv app : not downloading from DVR


JM0517 wrote:

I can watch with no interruption


there are several other threads about the issue with different causes. This one seems to be an iOS 11 issue that the engineers are working on (per other posts).


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.