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No sound

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No sound

Why is there no sound on Reelz?  When I go to the channel there is  sound for about 2 seconds and then it's silent.  It's happened before too.  It happens on my computer and my ipad and phone.  What's up with this??

Expert

Re: No sound


@Tonita1 wrote:

Why is there no sound on Reelz?  When I go to the channel there is  sound for about 2 seconds and then it's silent.  It's happened before too.  It happens on my computer and my ipad and phone.  What's up with this??


still having this problem? I tuned on a smart device and TV and sound stayed on. If still having the problem try your TV speakers (is sound remaining on there?).



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Frequent Visitor

Re: No sound

Hi.  Sorry I came back late to check the responses.

 

The sound returned on its own but now is off again.  I don't have tv, just live tv online through stream with xfinity.  Why don't they address this problem??

Expert

Re: No sound


@Tonita1 wrote:

Hi.  Sorry I came back late to check the responses.

 

The sound returned on its own but now is off again.  I don't have tv, just live tv online through stream with xfinity.  Why don't they address this problem??


try uninstalling the app then reinstall and log in. working now?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!