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When individual shows don't have record buttons, it means that the channels they're on aren't "cloud recordable," and that is indeed what I'm seeing for your account: very few channels are cloud recordable. The X1 DVR on your account still says it's Pending Activation; not sure if it will help to activate it properly, but I would try that first. If that doesn't work, you may need to call customer support for assistance.
moved to mega-thread