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We are troubleshooting your issues. Could you provide us an update with the latest error messages and problems you are experiencing? Can you provide a screen shot of the problem?
Hi jrpx2, are you still getting error code 43401 while trying to access content on your app? To clarify you are using an app called " head me" is that correct? Do you get the same error while trying to login to any other Comcast apps?